About Us

Our Story — Made With Pets in Mind

Hi there 👋
Welcome to PetHaven, a family-owned pet brand based in Northern Virginia, built by pet owners who believe pets deserve more than just toys — they deserve care, comfort, and thoughtful design in everything they use.

Built by Pet Owners, for Pet Owners

PetHaven began over 10 years ago with a simple idea:
to create better everyday products for pets — products that support calm behavior, healthy play, and happier routines at home.

Like many pet parents, we were frustrated by low-quality toys, overstimulating products, and items that looked good online but didn’t hold up in real life. We knew there had to be a better way.

So we started building it.

Thoughtful Design, Real-Life Use

Every PetHaven product is designed with real pets and real homes in mind. From calming enrichment tools to interactive play essentials, our focus is on creating items that fit naturally into daily routines — not gimmicks, not trends.

We design with three principles at heart:

  • Comfort — gentle on pets, suitable for everyday use

  • Engagement — encourages natural play and curiosity

  • Balance — supports calmer, more content pets

Each product is tested with our own pets and refined through ongoing customer feedback to ensure safety, durability, and long-term enjoyment.

A Brand Trusted by Pet Parents

Over the years, PetHaven has grown into a brand trusted by thousands of pet owners across the US, UK, and Canada. From busy families to apartment dwellers and multi-pet homes, our products are used daily by people who want thoughtful solutions — not disposable toys.

We don’t believe in overpromising. We believe in:

  • Honest design

  • Clear communication

  • Products that do what they’re meant to do

Rooted in Family, Guided by Care

As a family-run business, pets are part of our everyday lives — not just our work. That’s why we care deeply about what we put our name on. Every decision we make is guided by the same question we ask as pet owners ourselves:

“Would we trust this for our own pets?”

If the answer isn’t yes, it doesn’t become a PetHaven product.

Our Commitment to You

At PetHaven, we’re committed to:

  • Pet-safe materials

  • Thoughtful, functional design

  • Clear support and fair policies

  • Long-term trust, not quick sales

Whether you’re welcoming a new pet, supporting an anxious companion, or simply looking to make daily life more enjoyable, we’re here to help.

Welcome to PetHaven

A place where comfort meets play,
where routines feel calmer,
and where pets always come first.

— The PetHaven Team